Integration Note
Implementing the Marketo integration with the DemandScience platform requires a customer declaration of scope from our Solutions Consulting team, and cannot be configured by the end user. Please connect with your Solutions Consultant, or your Account Manager, if you have questions on this process.
Prerequisites
- The information in this article pertains to DemandScience Data Studio customers that also have a registered instance of Marketo.
Integration Overview
Most information in DemandScience Data Studio will be pulled from your connected CRM. However, there may be some pertinent marketing data that is not pushed from Marketo to your CRM today. In order to capture the full picture of your Marketing team’s efforts, DemandScience's Marketo integration was created to make sure all relevant data is accounted for in your DemandScience reporting.
While your CRM will be the primary data source for Data Studio, the Marketo integration was built to supplement your DemandScience instance with additional Marketing Activity data.
What is DemandScience Data Studio?
Data Studio empowers sales and marketing teams to align and collaborate on a unified target account strategy. This target account database aggregates 1st and 3rd party data to provide a 360-degree view of engagement across target accounts. Teams can use Data Studio to build actionable target account lists, identify engagement gaps, and strategically prioritize efforts.
Integration Details
DemandScience's MAP integrations are designed to supplement data gaps in your CRM with Campaign, Campaign Response, and Lead/Contact Data. These integrations are not designed to ingest Account, Opportunity, or Sales Activity Data.
The most common scenarios under which a Marketo <> DemandScience integration may be beneficial include:
- People are not synced to your instance of SFDC
- Campaign Responses (Marketo Program Members) are not synced to your instance of SFDC
Marketo-integrated customers are not able to leverage the following configuration options in Data Studio:
- Self-serve Validity Rules and Global Filters on Marketo data
- Self-serve Custom Fields on Marketo data
- Self-serve Campaign Type mapping on Marketo data
- Sandbox Testing
Connection Method
Marketo needs to be connected with your CRM in order for DemandScience to merge your data into Data Studio. We also require that your CRM IDs are populated on People (Lead/Contact ID), and optionally on Programs (Campaign ID), where available.
DemandScience links to your Marketo instance via API. In order to do so, we need the following:
- Marketo Client ID and Client Secret Key (Generating Client ID and Secret Doc)
- Marketo 9-digit Endpoint URL is made (Endpoint Creation Doc)
APIs Leveraged
Both Marketo REST API and Bulk API are used to query and receive datasets from your Marketo instance.
Data Accessed
DemandScience will pull the following data from Marketo and merge it with the customer’s CRM data to drive reports in Measurement Studio:
- People Activities
- People Activity Types
- People Fields
- People
- Programs
- Program Members
The following information is not accessed/applicable for this integration:
- Account Data
- Opportunity Data
- Sales Activity Data
- Product Line Data
- Custom Object Data
FAQs
How frequently does DemandScience pull data from Marketo?
- DemandScience pulls Marketo data every 24 hours.
How many API calls should Marketo-integrated customers expect per day?
- Our daily maximum is 7,000 API calls per day (usually only reached during implementation). This is customizable per your request.
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